Необходимые вам русскоязычные специалисты,
работающие на территории Италии

Фотима Сохибова

Ответственная и энергичная, ищу работу которую можно совместить с учебой на магистратуре.

FOTIMA SOKHIBOVA

53 Arturo Donaggio st., Apt 2 Rome, Italy 00168

(+39) 366-957-1258| sgsfotima@gmail.com

 

 

EDUCATION                                                                                                                                     

 

ROME BUSINESS SCHOOL                                                                                           Rome, Italy

Master of Political Marketing                                                                                   October 16, 2019-present

 

AMERICAN UNIVERSITY IN BULGARIA                                                           Blagoevgrad, Bulgaria

Bachelor of Arts, Double Major in Journalism and Mass Communications,                                   2010-2014

Political Science and International Relations

 

PLACE AND DATE OF BIRTH                                                                                                       

 

Dushanbe, Tajikistan

April 30, 1992

                   

EXPERIENCE                                                                                                                                   

 

OSCE Border Management Staff College (OSCE BMSC)                                          Dushanbe, Tajikistan

                                                                                                                     December 2016 – September 2019

Public Information Assistant                                                                                  

 

Outreach:

 

·         Produced Press Releases covering the OSCE BMSC events that were published on the BMSC and OSCE websites and local media;

·         Managed Social Media account of the OSCE BMSC, including production of promotional messages, calls for application and news items;

·         Developed a concept for a new OSCE BMSC website, including: visual layout of all website pages, website structure, concept for the forum, statistics and library sections;

·         In cooperation with a graphic designer, developed a new visual identity for the College, including course catalogue, brochure, diploma and diploma supplement.

 

Event organization, reporting and education:

 

·         Organized 6 one-day conferences, covering current and emerging transnational threats, including identifying specific topics for discussion, preparing concept notes, compiling event agenda, collaborating with keynote speakers on their input, moderating the event and reporting;

·         Compiled event, monitoring and evaluation, quarterly and interview reports distributed to donors, OSCE participating states, course participants and alumni;

·         Recruited OSCE BMSC event participants, evaluating candidates based on written tests and phone interviews;

·         Supervised 6 Group Research Projects within the OSCE Border Management Staff Course, through delivering training sessions on Basic Research Methodologies, reviewing and revising submitted Research Paper Outlines, supervising participants’ work on the project.

 

International Customer Care Solutions LTD                                                                       Sofia, Bulgaria

                                                                                                                                         Fall 2014-Spring 2016

Customer Relations Specialist 

                                                                                                   

·         Over the course of 1.5 years worked with over 1000 clients, received a bonus for implacable performance that was only awarded to the top 5 percent of Customer Relations Specialists.

 

Client work:

 

·         Facilitated trade execution between Forex & CFD clients and the Dealing Desk.

·         Trained over 500 clients on how to use the trading platform, including but not limited to buying/selling Forex and CFD assets, navigating the platform and using a variety of trading indicators.

·         Improved company’s client loyalty and lowered churn by resolving more than 200 customer escalations and providing advice on better trading practices.

·         Translated key legal documents including compliance policy, customer complain reports from English to Russian and vice versa.

·         Monitored the quality of work of the sales department by attending their customer calls and reporting on their techniques, compliance with international laws, trading best practices and the company’s regulations.

·         Presented the sales monitoring reports to the company’s management, reported on malpractices.

 

Translation and Development of Marketing Materials:

 

·         Assisted with development of marketing and promotional materials (digital posters, email templates) that were distributed to thousands of clients.

 

WORLD BANK (Public Finance Management Modernization Project)                  Dushanbe, Tajikistan

                                                                                                                                   Summer 2011, Summer 2013                                                                                                                                    

                                                                                                                                               

Translator

                                                                                                                                         

·         Translated, proofread and edited manuals on public finance management and project management that were used to draft manuals for public finance management across multiple ministries.

·         Worked with international consultants as an interpreter from English to Russian and vice versa.

·         Compiled a portfolio of consultant CVs in Russian language (consulting on Public Finance Management and Accounting)

 

ADDITIONAL INFORMATION                                                                                                      

 

Technical skills: MS Office, HTML5, CSS3, Microsoft Excel, Adobe InDesign, Adobe Illustrator, Audacity, Bertelsmann Data Science Challenge

 

Languages: Russian: native language, English: fluent (speaking, reading, writing)

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Контактная информация

Адрес: Рим (Лацио, Рим)
00168
Телефон: +393669571258